Reference Questions

Are you the (can't make it out) library of Harry Bennett? (I provided her with the number for one of our branches.)
Five people wanted to use our computers.
What does this message mean? I have to shut the computer down? (Patron was asking about the desktop image which lists our computer usage policy and how to close your session.)
I would like to speak to the person who manages the visiting books program. (Discarded books to folks in nursing homes.)
I would like the phone number for PricewaterhouseCoopers on Atlantic Street in Stamford, CT. (Said in the loveliest British accent.)

And my Director of Public Services sent me this YouTube video.